The UPS Store in 2009 West Broadway Avenue #400

Customer Reviews about The UPS Store:

• ★ ★ ★ ★ ★
  I've been here for a few different things. The first time was for a t-shirt order and the second time was to send a package. I had my shirts within a few days and was out of the store within a few minutes after shipping my return off. The staff on both occasions was extremely helpful and made sure that what I needed was handled as quickly and efficiently as possible. I'd go back to this store again in the future. You guys rock!!
  By Saige Peterson, July 13, 2017
• ★ ☆ ☆ ☆ ☆
  Jeff was very kind and knowledgeable and you could tell he knew what he was doing and that's what was best to keep my package shipped safely and my satisfaction at a 10/10. Unfortunately he was the only reason this visit was worth a five star rating. The management came over and remeasured my package and told him to bring over a box he already tested my item in, and before he even had a chance to say that it was too small, she cut him off and very condescendingly told him to just go get the box. After trying the box that was clearly too small for the second time, she said it was fine even though there was no room for padding around it on the top and bottom. I ended up leaving with clearly the wrong packaging materials being used, just hoping that if my package gets damaged she doesn't find some way to blame him for it.
  By Dorian Revoir, December 15, 2016
• ★ ☆ ☆ ☆ ☆
  Went in to send a simple fax. The woman working the desk was extremely rude and unhelpful. It took her a long time to send it, even though it wasn't busy. She didn't tell me when it was finally time to pay, and just looked at me like I was stupid. The worst part is that one of my pages was returned with an error message, because it didn't go through properly, and she just threw it away! Good thing I noticed because she wasn't about to tell me. Now I have to re-fax it, but will go somewhere else. The whole time she was just really abrasive to everyone in the building. I didn't take note of her name, but let's just say I don't think she deserves her job. I see a lot of other reviews that have similar complaints, but no changes. Who is running this place?
  By Melissa Jacobson, October 10, 2016

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About The UPS Store in Forest Lake